Question 1

Where do you deliver to?

Accepted Answer

We currently post across mainland UK and offer local delivery around G67 and G68 area.

Question 2

How much does delivery cost?

Accepted Answer

Standard UK delivery is currently charged at a flat rate of £3.95 shown at checkout.

Question 3

How long will my order take?

Accepted Answer

Bakes are made to order, so please allow a 5 working days before dispatch.

Question 4

Can I collect my order?

Accepted Answer

Yes. Collections are available from Condorrat G67 area. Please ensure to select this at the check out.

Question 5

How is my order packaged?

Accepted Answer

Everything is individually wrapped to keep it fresh and protected.  Your order is carefully packaged so your treats arrive looking just as delicious as they should!

Question 6

How should I store my bakes?

Accepted Answer

Generally, keep in an airtight container in a cool, dry place. Consume within 3-5 days of receiving bakes.

Question 7

Do your bakes contain allergens?

Accepted Answer

All bakes are made in a home kitchen that handles gluten, milk, egg, soya and nuts, so we cannot guarantee an allergen-free product. Please visit our allergen page for more information on this.

Question 8

How do I place an order?

Accepted Answer

Add your treats to the basket and check out securely online. You will receive an email confirmation as soon as your payment is complete.

Question 9

How can I pay?

Accepted Answer

All payments are taken securely by card through Stripe. We never see or store your card details.

Question 10

Can I cancel or change my order?

Accepted Answer

As everything is freshly baked to order, please get in touch as soon as possible.

Question 11

What if something arrives damaged?

Accepted Answer

Please contact us with a photo within 48 hours of delivery and we will put it right.

Frequently asked questions

Delivery

Collection

Packaging

Storage

Allergens

Ordering

Payments

Cancellations

Refunds